the reason "why costumer leave restoran or hotel" :
1. the place is uncomfortable
2. unsatisfactory service
3. the waiter almost not doing a standard operational procedure in that restaurant or hotel
4. the place always dirty
5. the dishes unmatch with the menu offered
6. competitor in that area
7. less promotion
8. the manager operational not too involved with the restaurant or hotel
your answers are less specification about satisfaction the guest in restaurant. especially, how about taste of food? you've received B Score.
BalasHapusoh,i see i will be better for the next your assignment
BalasHapusthank you for your correction mr sulistyadi,GBU :)